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<h2 id="isPasted">My Fly12 CE is not recording</h2>Note: There is a known issue with formatting your SD card via USB on a MacBook. If you have formatted your SD card via USB on a MacBook and find that your device will not record, please try reformatting your SD either using an SD card adaptor or the <a href="https://cycliq.com/software/" style=" text-decoration: none;">CycliqPlus mobile app</a>.If your Fly12 CE is not recording, please ensure that you are using an <a href="https://cycliq.com/sdcards/" style=" text-decoration: none;">appropriate SD card</a> as some SD cards are not able to cope with the read and write speeds required by HD recording.Also ensure your Fly12 CE is adequately charged in order to record.If the device is still not recording correctly:<ul><li>Perform a master reset of the device</li><li>Format your SD card using the SD card adaptor or through the <a href="https://cycliq.com/software/" style=" text-decoration: none;">CycliqPlus mobile or desktop app</a></li></ul>If you&#x2019;re still unable to record on your Fly12 CE, please submit a ticket with our support team using the button in the top right.&#xA0;

Note: There is a known issue with formatting your SD card via USB on a MacBook. If you have formatted your SD card via USB on a MacBook and find that your device will not record, please try reformatting your SD either using an SD card adaptor or the

Recording issues

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My Fly12 CE is not recording

Recording issuesUpdated 11 days ago

My Fly12 CE is not recording