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Cycliq products come with a one (1) year warranty from the date of purchase. All products and accessories are guaranteed against manufacturing defects during this period. If you consider that the Cycliq product you have purchased is not of acceptable
Warning! No modification of Cycliq products are recommendedChildren should not play with the deviceDo not look directly at the strobe or LED lights whilst a Cycliq device is in operationDo not immerse the product in water or any other liquidRefer for
We want our customers to find great value in Cycliq products and will do everything in our power to ensure you have a Cycliq product that operates as advertised. The return policy outlined here only effectuates products purchased directly from us; if
Products that are deemed to be faulty during the warranty period will be replaced with a reconditioned, refurbished or new product/s back to you in the quickest time possible. Cycliq does not repair any products that it deems to be faulty.
Cycliq has manufactured robust products that can withstand some falls. With that said, cycling by its nature can sometimes be dangerous and whilst we believe that durability is one of the key features on all our products, sometimes things happen and
Depending on how you use your device, the battery runtime can vary. The obvious factor here is light intensity. If you wish to use your device for a certain period, please adjust your light intensity to ensure it will last as long as your pedal power
Aside from the obvious low battery power, there are two features that will trigger your device to turn off, Idle Mode and Incident Protection Mode. If neither is the reason why your unit is turning off, it is likely due to the card you are using. For
We trust that you are using a wall charger with an output of 5 volts and 1-2 amps (up to 10w), used the supplied USB cable and it works on other devices, not just your unit. If this is so, it could be due to your card, which may have affected your de
We trust that you have already given your unit a full charge and the charge light was on indicating it was taking charge the whole time. If you have not, please check this link on what to do when your Fly device is not taking charge. If the unit has
That’s too bad to hear that you need to warranty your unit. You can click here for more information about our Warranty policy. If you wish to proceed with a warranty claim, please follow these steps!. If we need you to send the unit back to us for fu
Our Support team is more than happy to help you with your questions or concerns. We love answering questions, solving problems, and helping you get the most out of your Fly devices. The Cycliq sales and support team is in the office Mon-Fri (Perth, W