Cycliq logo
Cycliq logo

All articles

Help

microSD Card Compatibility

The Fly12 Sport supports FAT32 formatted microSD cards up to 256GB. Although higher capacity microSD cards may function it is important to note that use may also introduce stability issues. MicroSD cards used in all Cycliq Fly products and must be ab

Power Issues

If your Fly12 Sport is having power issues, such as not powering on or holding charge, follow these suggestions. To turn on your Fly12 Sport, press and hold the power button for 3 seconds. If for any reason your Fly12 Sport will not turn on, try the

Connectivity Issues

We have made the process of connecting your Fly12 Sport to your smartphone as seamless as possible. Once you have downloaded the CycliqPlus mobile app, ensure Bluetooth is enabled on your smartphone and the Fly12 Sport is switched on and within close

Recording Issues

My Fly12 Sport is not recording. If your Fly12 Sport is not recording, please ensure that you are using an appropriate SD card. Some SD cards are not able to cope with the read and write speeds required by HD recording devices. Also ensure your Fly12

Battery issues

For expected runtimes depending on your usage, please see below. If for any reason your Fly12 Sport is not lasting for the expected runtime, please try the following:. Once fully charged, place the unit on top of a flat surface and turn it on.We reco

Footage Issues

The Fly12 Sport has different video resolutions you can choose from. For highest quality recording chose 1440p @30fps. These settings will maximise colour quality, video smoothness and image stabilisation. You can also switch on the Electronic Image