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Power Issues

If your Fly12 Original is having power issues, such as not powering on or holding charge follow these suggestions. To turn on your Fly device, press and hold the power button for approximately 1 second. If for any reason your Fly12 will not turn on,

I can’t connect to my smartphone

It is easy to pair your device to your phone. Just make sure your Fly device is in close proximity to your smartphone and launch the app. If for any reason you are unable to connect your Fly12, please try the following:. To reconnect, turn your devic

I can’t get my video onto my computer

There are two ways to review your footage via computer:. Note: We recommend reviewing the footage using Quicktime (Mac) or Windows Media Player (Windows). If for any reason your device is not recognised, please try the following:. If you’re still una

My device is not recording properly

For the device to record properly, it needs to have a supported SD card and a proper charge. If for any reason your Fly12 will not record properly, please try the following:. If you’re still unable to record on your Fly12, please submit a ticket with

Battery life

Depending on your light and video settings, your Fly12 runtime will differ. Please check the expected runtime below. Note: Depending on the age of your unit, battery deterioration can be expected. Road conditions and scenery complexity (eg. a desert